Hello everyone. For our friends information concered with the POWER SUPPLY ISSUES of the Samsung s90d 77 inches tv, the tech just left my house minutes ago after repairing a defective power supply board on my brand new Samsung s90d 77 inches bought last December 6, which died on April 6 (4 months).
I decided to buy the samsung even if I had read that some customers had power board issues ont their 77 inches (especially reviews from Costco), thinking like Rtings that this was probably an isolated issue.
I am from Montreal and bought this tv from Tanguay store. The tv is exceptional on every level and I enjoyed every minute of it until it would not turn on last sunday.
I don’t know to what extent the issue is but the tech told me Samsung is aware of the problem and had corrected the issue with the new board that he installed. This subcontractor had already changed a handful of these boards in the Montreal region. It only took a couple of minutes to change the board but the real hassel was helping the tech transporting this super thin tv to the kitchen and putting it flat on the table (should have had a helper with the tech). Because I had no idea I would be helping the tech move the tv, I never taught of putting on gloves and even if my hands had been washed earlier, the stress sweat on my hands left traces on all my side of the panel. The tech did wipe out some of it, but I still see smears and I am hoping Rtings guys will have a solution to get these out (thanks in advance).
Would I buy this tv again? If the smears on the panel go away and I never have a problem with the set again then yes. The tv is a marvel. Life is a gamble, I took a chance and this time I lost. Would I have been luckier with a LG tv?
PS Even if I deplore having problems with a tv I just purchased, kudos to Samsung for their service. I called them sunday afternoon and my tv was fixed 48 hours later!
So are the power supply issues ONLY with the 77 inch models? I bought a 55 inch S90d a few months ago knowing there was a bit of concern there but every time it comes up it only seems to be the 77 inch models. So far so good with my unit.
I want to buy this TV but I play a lot of games. Will static huds cause burn in on this TV? How does this model fair compared to the s90c in terms of imagine retention issues?
Modern OLED’s are great at the burn in issue. Unless you are playing for most of the day, every day I doubt you’ll have issues. Just make sure you have screensaver and things like pixel shift on.
The lack of dolby vision shouldn’t be a concern for anyone. Relax friend will not miss it in the end and only marketing. The problem is that most users don’t go deeper further to various tests right here on the rtings site where they prove that you shouldn’t worry and care about it hdr10 is still the most widely used dolby vision and more marketing than anything else. And as I said most hdr programs are in hdr10 even if it has dolby vision it will have hdr10, I don’t know what content the friend there saw that only had dolby vision. And the programs he cited play HDR10 is also HDR10 plus However, they are apps where users have already reported difficulties in playing content with both hdr and dolby vision, so the problem is the apps, not the TV
Yeah, I found some videos, I think it was actually from Rtings, that showed the difference between Dolby Vision and HDR10+ and there only seemed to be a real difference on lower end tv’s where dolby vision looked much better but on high end tv’s the differences were negligible. It’s what helped me decide to go with the S90d as it was better, and cheaper, than the C4 in every way. So far I’m loving the upgrade.
Dead after 2 months. Won’t power on at all with remote or physical button. Doing some googling and this appears to be happening to a lot of people. Almost all of the 1 star reviews are for this exact issue. Samsung will fix it, but from the posts online, it tends to keep happening and has to be returned. So glad Costco has a 90day return policy. I would also add that the lack of support for Dolby Vision will be an issue if you use any 4K local content on apps such as Plex or Kodi because most things are encoded with Dolby Vision. I had to re-rip all of my content to make it work. Aside from the reliability issue, I would not recommend this for anyone that uses Plex or any other Media server for local content. I wish that had been explained a little better in the reviews and I would have never bought this TV. I’m hoping I’ll fare better with the LG C4.
Lack of Dolby Vision was a concern for me but I don’t use any of those programs so it should be fine. I’ve only had it a few days so I can’t comment on the longevity of it. However, you can find just as many 1 star reviews on other high end tv’s like the C4 that also talk about failing shortly after being received but the vast majority of people seem to do just fine. I think it’s getting overblown because of not only the panel lottery from when the tv first came out and some recalls on samsung fridges recently so people are hyper focused on quality control.
I have a suggestion for your review, particularly in your separate article going over all the settings you picked for each mode. You make zero mention of the basic and advanced hdr setting in the game mode settings. I noticed you do mention hdr mode: basic in your summary window but after that it’s never mentioned again and it took me a long time of research to finally come across that setting. Having it on makes the game picture SOO much better and I’m a little surprised it’s not mentioned immediately when going over you settings.
I love the screen itself, but I’m having a terrible experience with pretty much everything else, especially the UI.
To change something as simple as the brightness it takes around 15 seconds:. Click settings button on remote. Wait ~5 seconds for options to appear. click settings option on screen. Wait ~5 seconds for settings bar to appear. Navigate to “brightness” wait a few seconds. Change brightness. Back out of menus to clear on-screen menus.
Is there something wrong with my TV? It’s brand new. I’ve had it for a few weeks now and it has not gotten better at all. My 2016 Sony Android TV is WAY faster. This is physically painful to use!
I also hate just about everything there is to hate about the rest of the built-in OS. I think I’m going to have to buy a separate streaming box which is super frustrating to have to buy a whole other piece of hardware to act as a crutch for my brand new, really expensive (for me) TV’s shortcomings.
Am I alone in this?
Compared to the CX I came from, the menu navigation is definitely a little more involved but either there IS something wrong with your tv or you’re exaggerating. It only takes a second or so for each button press to bring up the corresponding. It’s taken me no more time navigating menus than a tv from 4+ years ago.
These TV’s are garbage because of the Tizen OS.
The audio delay is a mess. The audio delay changes (it’s actually more delayed) when using the Tizen OS compared to Chromecast and Apple TV. So if you’re switching between Samsung TV and Chromecast, then you have to reconfigure your audio delay.
The sound setup is absurd, this TV is unable to easily control ANY receiver other than some silly Samsung speaker solution which offers horrible sound compared to a real receiver.
The OS fights you on everything, and then forgets settings from show to show.
Nice screen, but the Tizen OS makes the whole thing a brick.
AVOID
And you were paid how much to crap all over this TV for no reason?
I ended up just keeping mine. I use it only for regular HDR content and HDR gaming and it’s bright enough for a dark room. You have to look at the version number either on the back of the panel or on the side of the box. It either says FA01 for a 1st Gen or FB03 or FB01for a 2nd Gen.
ah, so even if it’s new I could still get an older panel. Let me ask this then. I currently have an LG CX. I would assume that even if I get a dimmer panel it will still be a decent upgrade in both brightness and color over a CX right?
Is there a TLDR version about this nerfed brightness thing? There’s been dozens of comments on this and I haven’t been able to follow as I am strongly considering buying an S90D once tax returns come in. So it’s just a panel lottery thing? Is there a way to guarantee I don’t get a gen 1 panel that’s not as good?
Are these tvs good enough to match the best gaming monitors out there in terms of input latency or is there a noticeable difference. I like to play competitive online games.
some monitors can have only a millisecond of lag so they aren’t THAT good but pretty much any good tv will be no higher than 10 ms which is still excellent.
Hello everyone.
There are rumours that the S90D is dimmer and have less contrast after the Firmware Update 1201.
I didn´t notice any difference until i saw some YouTube video where someone (called Quantum) claimed that Samsung did some changes bc the S90D “looked too good” compared to the S95D.
To be honest, I don’t know if it’s just me or if there really was a drastic change in the 1201 update.
I still find the S90D super bright and colorful.
Does anyone have a direct comparison or information?
Quantum is a grifter and liar that is very disliked by basically the entire AV community. He’s been kicked out of every kind of group he’s ever joined. He doesn’t even know how to calibrate tv’s but pretends like he does. Ignore him.
You mentioned the build quality issues when you got yours for review. Do you guys know if this was or is a wide spread issue or did you just get unlucky? I’m debating either this or the C4 but if the panel lottery isn’t great I’m going to stick with LG. Thanks!
I see you guys did some further testing and apparently didn’t see any difference in latency. How odd. Perhaps it does just depend on which tv you have because on the R635 from 2020 there’s definite improvement with latency with this bar but perhaps not every tv got the same boost. Curious.
So are the power supply issues ONLY with the 77 inch models? I bought a 55 inch S90d a few months ago knowing there was a bit of concern there but every time it comes up it only seems to be the 77 inch models. So far so good with my unit.
Modern OLED’s are great at the burn in issue. Unless you are playing for most of the day, every day I doubt you’ll have issues. Just make sure you have screensaver and things like pixel shift on.
Yeah, I found some videos, I think it was actually from Rtings, that showed the difference between Dolby Vision and HDR10+ and there only seemed to be a real difference on lower end tv’s where dolby vision looked much better but on high end tv’s the differences were negligible. It’s what helped me decide to go with the S90d as it was better, and cheaper, than the C4 in every way. So far I’m loving the upgrade.
Lack of Dolby Vision was a concern for me but I don’t use any of those programs so it should be fine. I’ve only had it a few days so I can’t comment on the longevity of it. However, you can find just as many 1 star reviews on other high end tv’s like the C4 that also talk about failing shortly after being received but the vast majority of people seem to do just fine. I think it’s getting overblown because of not only the panel lottery from when the tv first came out and some recalls on samsung fridges recently so people are hyper focused on quality control.
I have a suggestion for your review, particularly in your separate article going over all the settings you picked for each mode. You make zero mention of the basic and advanced hdr setting in the game mode settings. I noticed you do mention hdr mode: basic in your summary window but after that it’s never mentioned again and it took me a long time of research to finally come across that setting. Having it on makes the game picture SOO much better and I’m a little surprised it’s not mentioned immediately when going over you settings.
Compared to the CX I came from, the menu navigation is definitely a little more involved but either there IS something wrong with your tv or you’re exaggerating. It only takes a second or so for each button press to bring up the corresponding. It’s taken me no more time navigating menus than a tv from 4+ years ago.
And you were paid how much to crap all over this TV for no reason?
ah, so even if it’s new I could still get an older panel. Let me ask this then. I currently have an LG CX. I would assume that even if I get a dimmer panel it will still be a decent upgrade in both brightness and color over a CX right?
Is there a TLDR version about this nerfed brightness thing? There’s been dozens of comments on this and I haven’t been able to follow as I am strongly considering buying an S90D once tax returns come in. So it’s just a panel lottery thing? Is there a way to guarantee I don’t get a gen 1 panel that’s not as good?
some monitors can have only a millisecond of lag so they aren’t THAT good but pretty much any good tv will be no higher than 10 ms which is still excellent.
Quantum is a grifter and liar that is very disliked by basically the entire AV community. He’s been kicked out of every kind of group he’s ever joined. He doesn’t even know how to calibrate tv’s but pretends like he does. Ignore him.
You mentioned the build quality issues when you got yours for review. Do you guys know if this was or is a wide spread issue or did you just get unlucky? I’m debating either this or the C4 but if the panel lottery isn’t great I’m going to stick with LG. Thanks!
I see you guys did some further testing and apparently didn’t see any difference in latency. How odd. Perhaps it does just depend on which tv you have because on the R635 from 2020 there’s definite improvement with latency with this bar but perhaps not every tv got the same boost. Curious.
Awesome. Thanks for the response!