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BEWARE OF EXTREMELY CHEAP QUALITY ELECTRONICS & NON-EXISTING GLOBAL WARRANTY

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I bought this Sony XR-42A90K TV while I was ending some studies in Florida and took it NEW and unboxed back to my country Colombia in South America. It traveled very well packaged and arrived undamaged and without any exterior box deterioration or interior disruption. I installed and started to use it basically as a computer monitor. A tiny PC was connected on HDMI port 3, a TV box set on port 4 and connected it via ethernet cable to my home LAN. After a month I started noticing some black screen flickering from time to time on HDMI port 3. Another month went by and suddenly I noticed that the RJ45 port was not working anymore. OTA update did nothing to resolve the problems arising and as I googled the issue, I found out that in Sony’s website troubleshooting there is too much emphasis on idiot-user side problems like “probably you don’t understand networking”. But the fact of the matter is that I am a computer engineer and the port was completely dead and never worked again. Two months after the unboxing the flickering on HDMI port 3 got worse and this week it completely stopped working. Today, 3 months after being used for the first time, I noticed WiFi also stopped picking up any radio signal, so this junk will never work again as a google TV or such, which is its intended case use. As later I would state to Sony’s representative clowns, you do not have to be a nuclear physicist to figure out that the main board is defective, surely because quality control in the Chinese factory where this component is produced is poor.

Of course, I contacted the Amazon seller but, as the serious problems started some 2 months after the purchase, they were not willing to replace the defective item. I reached out Sony US and they told me that I should contact Sony Latam. Latam response was that as this TV is not offered officially in the country where it is located now, it has no warranty coverage. They are not willing to send a formal email stating their answer, because nowadays Sony is a shady operation and global warranty does not exist for them, as for the rest of the consumer electronic brands does. Of course, they are not even willing to send the defective part, which I suppose don’t weights more than a pound, and unfortunately it is not yet showing up on eBay for me to buy and replace it myself.

To spare you more reading, Sony is not anymore, the Triniton era TV & electronics company of the eighties that once catched fire with their built-for-life made-in-Japan quality reputation and their consumer electronics of these days are just a glimpse on that. Most of the Sony’s Bravia OLED series sold in the US are made in Mexico, using the stunning Korean LG screens and some extremely low quality chinessium electronics, bolted together by the ‘manitos’ I suppose in Tijuana, Mexico. The benefits of the OLED display like amazing true black color and high PPI definition becomes diluted with the very low quality and flimsy electronic parts you will get on this completely overpriced garbage.

Don’t get me wrong. If I was more intelligent, I should be cheering you up to buy a mullock like this in order to see some day that the offending part shows up on the internet for me to buy it, but I really feel some social responsibility here. I made this mistake, sorry, bought this TV when I read that Sony had a “better implementation of the platform” compared to LG. But now after 3 or 4 months using this crap, I beg you to reconsider your options with the competing brand or buy a proper PC monitor like a 42" Dell for computer related tasks.

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