I have the Vizio E43-D2 model and I'm wondering whether the panel uses a vertical or horizontal...
- 32120
Hey! Thanks for sharing this with us! I sent this on to our Writing team to look into and to add to the review!
- 21010
Hey everybody! Thanks for touching on this in the review; I thought I could add some insight here as I’m one of the poor clods experiencing the issue (on a M50Q7-H1).
Best as I can tell, the issue has to do with sound coming into the TV via HDMI inputs: I’ve tested content on the native SMARTCAST app plus the apps on my PlayStation and Roku, which are plugged in via HDMI. The native version plays the audio perfectly–it’s only an issue when coming in through HDMI. I’ve tried different cables, plugging different devices into different ports, and watching the content with and without a soundbar, and the issue is consistent as long as it’s not coming in from another device.
At one point, Vizio sent a tech out to swap out the motherboard, then told me it was a defective unit and sent me a replacement; when the issue started happening on the replacement model (right out of the box), I was told it’s now a firmware issue (current version on the TV is 1.10.15.5-4; system update indicates that this is up-to-date).
Edited 3 years ago: Added TV model number - 21010
Have the same issue with our M50Q7-H1. Very glad I found this review after spending a good amount of time adjusting audio output settings on my laptop.
Reassuring to know it’s not a technical issue, but really hoping Vizio fixes this issue in a future update.
- 21010
Have the same issue with our M50Q7-H1. Very glad I found this review after spending a good amount of time adjusting audio output settings on my laptop. Reassuring to know it’s not a technical issue, but really hoping Vizio fixes this issue in a future update.
I’m happy to hear our review helped you! We know a lot of people are also keeping their fingers crossed that this gets fixed! Also, if you ever have any questions or concerns, let us know! :)