While we have enjoyed this TV, after 15 months, black and white vertical lines appeared and the tv automatically shuts off after 20 seconds, every time. A new replacement panel would cost $1350 which is crazy after I spend $1900 on this less than 2 years ago. LG customer service was awful. Difficult to understand their poor English and they denied me twice to repair it. They told me to call Amazon, where I bought it, and Amazon would repair it, which was ridiculous. What a bad experience.