I just bought this tv 75’‘ brand new from Costco and it has a defective remote. Sony denied warranty on it and called it physical damage even though it arrived damaged. All the explaining in the world of it being DOA didn’t convince them to do a warranty replacement. Sony customer care these days in non existent. Could someone direct me to which universal remote will work well with this tv? Allow me to use all the functions of the tv? Right now I am using my cable tv remote with it and functionality is limited to turning the tv off and on. Please help! Sony told me to buy a new remote.