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  1. Discussion

Sports - Slow Response Time

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I bought this TV and am generally happy (especially for the price, $499 for 65 inches) but do notice the motion issues while watching sports. I’ve adjusted the TV to the recommended setting. Are there any settings that could be adjusted just while watching sports to help with the issue or is the slow response time an issue that can’t be fixed with any adjustments?

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    Hey there,

    So we expect the 75’‘ to perform similarly to the one we tested, so I suspect that it is likely a VA panel. However, we haven’t tested that size variant, so I really can’t say for sure. If you’re looking for a bit more certainty, it might be best to contact Hisense directly! :)

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    Thanks for the information

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    I have the U7G 75 inch Model, how would I go about finding out if it’s an IPS or VA panel?

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    From Hisense Canada

    Thank you for your inquiry. The 75U78G (and 75U68G) are confirmed AT THIS TIME, as IPS Panels.

    If that changes in the future, we will update the website information to indicate. The shipments coming into Canada in September-November will be IPS.

    The 55/65 of the U7s are both VA.

    Thank you for contacting Hisense Canada / Merci d'avoir contacté Hisense Canada

    The Hisense Team / L'équipe Hisense

    Hisense Canada Co., Ltd

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    so will RTINGS.COM have an updated review specifically for the 75 inch since it has a different panel?

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    so will RTINGS.COM have an updated review specifically for the 75 inch since it has a different panel?

    Unfortunately, Hisense has given completely contradictory information online. We’ve seen transcripts from other owners that confirm the exact opposite of what’s been posted here. At least one owner of the 75 inch has described their experience with it, and it definitely sounds like it’s a VA panel, same as the one we’ve tested.

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    RTINGS.com did not intend to undercut you I love your site. I almost purchased the U7G but backed out after Hisense told me it was an IPS so I posted their response so buyers are informed to not almost make the same mistake. Its upsetting to hear Hisense gave conflicting info I would love to get a straight answer. I was previously told the Canadian panels were the same as the U.S. (essentially all the North American were the same) but maybe it is a Canadian model thing only i.e. U78G.

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    I received this separately from Hisense about the U6G and U7G specifically not the U78G and U68G.

    My most up to date information indicates that currently the 75” model in both the U6 and U7 are IPS panels.

    Whereas the 55/65 are both VA.

    Hope that helps.

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    Yesterday, I placed an order for a 75" U7G, in the US, under the assumption that it is a VA panel. I just called the 888 service number and the representative could not find the answer! I have seen conflicting reports on the Internet. I think it’s best that I cancel my order and wait for the review on the upcoming r646. It’s hard to believe that a company that makes TVs can’t tell you which type it is.

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    There are now pics in a review on Best Buy and it definitely looks like an IPS panel on the 75", which is a total deal breaker for most of us. The black levels and blooming are horrible, I doubt a cell phone camera could screw up a picture that bad. Also, the response from Hisense there confirms it’s an IPS panel too.

    Edited 3 years ago: Forgot to mention Hisense confirmed
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    I was just about to post the same thing, rting should review the 75 as its own different unit, hopefully thy hear us on this as now other and Hisense have confirmed its an IPS panel for 75 inch

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    I was just about to post the same thing, rting should review the 75 as its own different unit, hopefully thy hear us on this as now other and Hisense have confirmed its an IPS panel for 75 inch

    Hey!

    Unfortunately, it seems like there are conflicting reports from Hisense themselves, so we likely won’t be making any changes to the review until we get some more conclusive evidence (something like a pixel structure picture would be ideal). You can see these images here or here. As for reviewing the 75’‘, this like won’t be something we do anytime soon as we don’t typically review more than one size of any given TV unless there are specific exceptions or overwhelming interest (i.e. 48’‘ C1 and CX as monitors). However, I’ll share this feedback with our team and we’ll keep this in mind moving forward! :)

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    I have had the 75U7G for a few days over a week now purchased from a Midwest BestBuy in the US. I am also concerned that there is no clarification if this is a IPS or VA display. The black levels actually seem to be pretty decent (although it is certainly not at the level of my OLED which is what I am use to watching) and appears to be really dependent on content. It looks best with movies and less impressive with things like fast moving live sports like football with black helmets and uniforms. The blacks are also surprisingly decent in a dark room as well as when I have the lights on. I am linking a few photos I took last night with my cell phone in a dark room. The minimal glow around the image was far more noticeable on the cell phone photo than when actually viewing the screen. The images are from a 4k HDR demo clip and a 720p clip from the movie gravity. link. I certainly do not see the level of defect as the individual who posted photos in the BestBuy review. Local dimming is set to high and I am more or less using the RT suggested settings (except I do not like warm levels). With local dimming set to off the blacks are certainly not as deep but it does not get near as gray as I have seen on some older IPS panels.

    When I say things seem really content dependent, in addition to broadcast sports and the like, for example, in the linked photo which start with a white circle in the middle of the screen surrounded by black and turns into the white ring pictured, the content is demoing with and without HDR. To make its point the image initially starts out demoing HDR off and you can absolutely see a brighter black almost gray around the white circle but when the demo then shows its “difference” with HDR content the background around the white circle goes to absolute black. In that case the content is certainly forcing the lighter area to make its point. This makes me wonder how this unit is handling ordinary SDR broadcasts where colors are not perfectly mapped as this brand’s TV lineup seems to be more heavily focused on color and less on contrast/perfect black levels.

    Can anyone tell from these photos if this looks more like IPS or VA panel? Is there something else content wise that anyone would want to see a photo or video of?

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    I’ve had the 75U7G for a week. To me, the blooming is unbearable. I’m probably going to return it if I can decide on a replacement. It’s almost as bad as the pictures mentioned on the Best Buy review. The corners light up very often, there is a lot of flash lighting on the black bars, and many scenes seems to light up too much of the screen. I’ve never owned a TV this bright or this large so maybe I’m being overly sensitive to it. Would an IPS panel cause these issues, or could it be a bad panel or poor local dimming?

    Here’s a picture of the pixels that I took with my phone. It’s not the greatest image, and I can’t tell what type of panel it is. It almost looks like Rtings VA picture, but the red and blue also seem to alternate directions on each row so maybe it’s just not zoomed in or clear enough to tell.

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    UPDATE

    First of all, huge shoutout to anyone who was kind of enough to send us pictures of the pixel layout. After carefully assessing them, it seems like it IS NOT VA. It looks like ADS or some other IPS related structure. We’ll update the review with this information asap!

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