Since this does not have the ARC connection, and I have to use the optical cable connection to...
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Since this does not have the ARC connection, and I have to use the optical cable connection to the my soundbar, the universal TV remote does not control my volume. How can I fix this?
As far as we can tell from other users, if you are not seeing the Bluetooth address your unit does not have the Bluetooth chip. It would appear that depending on region and hardware revision some of the units don't have the chip. Could you provide the specific model code (including the size) so we can show this information to our other readers?