We’re sorry to hear about your bad experiences with the P Series. Thank you for alerting us to these issues. We’ve got limited resources so we spend about 40 hours testing each TV, but then rely on reader feedback to help us fill in anything we may have missed (such as compatibility issues with other devices, firmware bugs, etc). We keep the TVs for about a year (until they are discontinued) to continue to follow up and verify information from readers, and test new firmware updates.

1. This seems to be a compatibility issue with CEC and some devices. We aren’t able to recreate this with our Yamaha RX-V379, but have added a note to the review to inform other readers.
2. Does this occur in the same content (eg. if you rewind backwards will it occur in the same place again)? Are you able to share a video of this happening and we will try to recreate it?
3. We haven’t experienced this during our testing (these types of bugs are usually mentioned in the ‘Interface’ box of the ‘Smart Features’ section). Are you able to try some diagnosis steps? Could you try to disable ‘CEC’ on the TV and see if it still happens? It may be a compatibility bug related to your first problem.

If you have any suggestions for things we can improve then please let me know. We rely on feedback to improve the quality of our reviews.

This is unlikely rtings fault as they cannot account for bugs and lemons.

I have not encountered this with our P55-F1 (I am not a rep of rtings).

You may have had a lemon and I hope you’ve gotten it replaced regardless of which new brand of tv or a refund.