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Nah no pity. They’re not worth it. I cancelled my rtings premium membership over this- I only bought them to begin with because of the rtings “best ANC” label- I’ve had constant problems with all 4 of my units now. There’s better products out there that don’t STOP NOISE CANCELLING when the noise cancelling gets HARD.
These (and other Jabra earbuds) are no longer in the market:
I HIGHLY recommend to remove these headphones from recommended items: they have a lot of issues making them unusable.
The connections with my macbook pro and iphone (14 Pro) is erratic when using multi-devices. It keeps connecting and disconnecting. Voice keeps telling CONNECTED TO TWO DEVICES, or DISCONNECTED, ONE DEVICE CONNECTED…etc.
The earbuds starting to generate a VERY LOUD feedback noise after a month of use or so. Basically sometime when putting them, or most often, from their case, they emit a very loud larsen noise (look for larsen in wikipedia if you don’t know what I am referring to). Including at night.
They randomly turn off (one of the earbuds only). I have to manually long press the button to start it back, battery not empty.
Jabra support gave me a procedure to reset them by re-flashing the firmware, the iPhone app just crashes and I am not able to proceed.
Jabra announced they leave the earbuds market. What can we expect from them in term of firmware updates and support in the future? On reddit, it has not been great lately.
Cannot fully control ANC. I bought them for audio quality reason (they are good), but we CANNOT disable ANC in calls. It’s expecitly specified in the app.
I bought them after seeing RTING’s review and it’s probably one of my worst gear purchase ever. Not usable at all, too bad because the sound quality is very good.
More context: I am a software engineer, I work in a clean environment (no dirt or dust), I am very careful about my gear. In comparison, my previous earbuds from another brand still works perfect even though their battery is almost gone.
Nah no pity. They’re not worth it. I cancelled my rtings premium membership over this- I only bought them to begin with because of the rtings “best ANC” label- I’ve had constant problems with all 4 of my units now. There’s better products out there that don’t STOP NOISE CANCELLING when the noise cancelling gets HARD.
Hi there, I’m sorry you haven’t had a good experience with these earbuds. Thank you for sharing details about the issues you had. Feedback is very important to us as we strive to constantly improve our testing methodology and fill gaps that we uncover: to that end, we’re looking to replicate the ANC issue you’ve described. We’re also working on removing Jabra picks from our recommendation articles as stock is now waning.
I’ve also gone ahead and refunded your Insider; you should be getting that in a few business days.
I HIGHLY recommend to remove these headphones from recommended items: they have a lot of issues making them unusable.
- The connections with my macbook pro and iphone (14 Pro) is erratic when using multi-devices. It keeps connecting and disconnecting. Voice keeps telling CONNECTED TO TWO DEVICES, or DISCONNECTED, ONE DEVICE CONNECTED…etc.
- The earbuds starting to generate a VERY LOUD feedback noise after a month of use or so. Basically sometime when putting them, or most often, from their case, they emit a very loud larsen noise (look for larsen in wikipedia if you don’t know what I am referring to). Including at night.
- They randomly turn off (one of the earbuds only). I have to manually long press the button to start it back, battery not empty.
- Jabra support gave me a procedure to reset them by re-flashing the firmware, the iPhone app just crashes and I am not able to proceed.
- Jabra announced they leave the earbuds market. What can we expect from them in term of firmware updates and support in the future? On reddit, it has not been great lately.
- Cannot fully control ANC. I bought them for audio quality reason (they are good), but we CANNOT disable ANC in calls. It’s expecitly specified in the app. I bought them after seeing RTING’s review and it’s probably one of my worst gear purchase ever. Not usable at all, too bad because the sound quality is very good. More context: I am a software engineer, I work in a clean environment (no dirt or dust), I am very careful about my gear. In comparison, my previous earbuds from another brand still works perfect even though their battery is almost gone.
Hi there, thank you for giving us a detailed list of issues you encountered. We’re aware their stock coverage is dipping after Jabra’s exit from the market, and we are in the process of removing the product from our articles.
As far as the issues you’ve encountered, we’ll see if we can replicate #1-3 on our unit, though we didn’t encounter any problems from our initial testing and more recent retests (for firmware updates and recent test bench update 1.8).
Do the buds support LC3 without the case?