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It's What's Inside That Counts  

It's What's Inside That Counts

Linking Mattresses' Internal Components To The Sleep Experience

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Our philosophy at RTINGS.com is that good product testing isn't just about measuring a product's performance; it's about understanding why a product performs the way it does. That's why our new mattress test bench includes a full teardown of each mattress in addition to whole-product performance measurements.

By testing the individual layers of a mattress, we can isolate the mechanical properties of every component: quilted tops, foams, coils, and any special materials. This gives us an unprecedented level of insight into how each product design decision contributes to a mattress's overall performance and feel. This data allows us to begin building predictive models that relate a mattress's construction to its real-world performance.

Test results

Breaking It Down: Why Layer-Level Testing Matters

Until now, most mattress testing has focused on high-level measurements: how firm a mattress feels, how much edge support it offers, how bouncy and responsive it feels, how much heat it retains, or how much motion it transfers. Indeed, we test all these performance aspects, too, but we've developed objective, repeatable methods for measuring them. Still, these metrics are the result of many design choices made beneath the surface.

A photo of the cross-section of a mattress showing its internal components and the measurements.
Cross-section of a mattress showing its internal components and the measurements we take on these individual layers as part of our mattress test bench.

Our full teardown process measures the properties of each layer in isolation. For foams, we measure basic properties like layer thickness and density, but also indentation force deflection (IFD) and resilience; for spring layers, we assess layer height, the density of the coils, their gauge, as well as stiffness and bounce. This allows us to treat the mattress not as a black box but as a structured system where we can model inputs and predict outputs.

Modeling Firmness From First Principles

The data we collected with the first published batch of mattress reviews is sufficient to begin building basic predictive models grounded in engineering theory of stacked materials' behavior. This first-principles-based approach—which builds understanding from fundamental physical laws rather than relying solely on empirical trends—lets us model performance from the bottom up. The first aspect we tackled is firmness, a key factor in mattress comfort and support.

The Input and Output Firmness Measurements

We measure the "output" firmness of a full mattress unit by performing compression tests at the lumbar area using a 355 mm diameter convex platen driven at 90 mm/min by a linear actuator fitted with a load cell. The resulting load–versus–indentation data is normalized to the platen area (i.e., expressed in kPa) to align with measurements taken on internal components using different apparatuses. To quantify firmness, we calculate the normalized stiffness (in Pa/mm) as the average slope of the normalized load–depth curve at 1.5, 2.1, and 2.8 kPa, matching the pressure applied by an "average" sleeper. Note that we use an empirical model to relate this normalized stiffness value to the descriptive "firmness level" also shown in the reviews.

Photo of the mattress firmness testing apparatus and a normalized load-versus-indentation depth graph.
Photo of the mattress firmness testing apparatus and a normalized load-versus-indentation depth graph from which normalized stiffness (in Pa/mm) is extracted.

We measure the "input" firmness of individual mattress layers by performing compression tests on each constituent component. For foam layers with non-linear behaviour under compression, this follows the ASTM D3574-17 Test B1 standard indentation force deflection (IFD) method. Each test uses a 380 mm × 380 mm × 100 mm sample, which is compressed by 25% of its original thickness using a 200 mm diameter platen. This quasi-static test holds the platen at the target depth for one minute before recording the force. As with whole-mattress testing, the force is normalized to the platen area and is reported as what we refer to as the foam's 25% indentation pressure deflection (IPD) value, in kPa. To align with commercial foam specifications, the IPD graphs in our reviews also show values at 65% indentation and the corresponding IFD values in pounds-force (lbf).

Photo of the foam firmness testing apparatus and a normalized load-versus-indentation depth graph.
Photo of the foam firmness testing apparatus and a normalized load-versus-indentation depth graph from which 25% indentation pressure deflection (IPD) is extracted.

For spring layers, which are expected to exhibit a linear response under compression, the firmness input is measured as the average slope of the load-versus-indentation depth curve. This is collected using a method analogous to that used for the full mattress: a 355 mm diameter platen is driven into the spring layer, and the resulting force data is normalized by the platen's area. The normalized spring layer stiffness (in Pa/mm) is then calculated as the average slope of the curve at 1.5, 2.1, and 2.8 kPa.

Photo of the mattress spring layer firmness testing apparatus and a normalized load-versus-indentation depth graph.
Photo of the mattress spring layer firmness testing apparatus and a normalized load-versus-indentation depth graph from which normalized spring layer stiffness (in Pa/mm) is extracted.

The Springs-in-Series Model for Mattress Firmness

To estimate a mattress's overall firmness from its component layers, we begin by modeling each layer—foam or spring—as a linear spring. In this simplified approach, the mattress is treated as a series of springs stacked vertically, with each spring having its own normalized stiffness, Kᵢ, and thickness/length, tᵢ.

Side view of a mattress with overlaid springs.
The firmness of the mattresses is predicted by modeling each layer as a linear spring in series, each with a stiffness Ki and thickness/height ti.

For any spring layer found in a mattress, we directly use the normalized stiffness values derived from our physical compression tests. For foam layers that don't have a directly measured stiffness value, we estimate a pseudo-normalized stiffness from the indentation pressure deflection tests. Specifically, we divide the 25% IPD value by 25% of the foam layer's thickness, tᵢ:

Spring constant calculation for foam.

The simplest springs-in-series model for the total stiffness of such a system, Ktotal, is based on the harmonic sum of the individual layer stiffnesses, much like resistors in series:

Harmonic sum of springs in series.

However, this tends to overemphasize the contribution of softer layers, underpredicting total mattress stiffness. And this simplest model neglects the contribution of layer ordering/depth. The poor prediction is shown in the following scatter plot of measured stiffness versus modelled stiffness, which has a trendline slope far from unity (0.86) and low coefficient of determination (R2 = 0.65).

Scatter plot showing the poor prediction of mattress stiffness made by the simple harmonic sum model.
Scatter plot showing the poor prediction of mattress stiffness made by the simple harmonic sum model.

Instead, we predict a mattress's total normalized stiffness through total strain energy, Utotal, which is the sum of each layer's strain energy, Uᵢ. We further extend the model by modulating each layer's strain energy with a simple decaying depth weight:

Total strain energy calculation.

where ΔLtotal and ΔLᵢ are the changes in the thickness of the entire mattress and the ith layer, respectively, when subjected to a compressive force, and di is the depth from the surface of the mattress to the top of the ith layer. The depth decay factor α serves as a model-fitting parameter and was set to 0.0075 through trial-and-error optimization to maximize the model's coefficient of determination (R2) against measured whole-mattress stiffness. The total change in mattress thickness is the simple sum of each layer's change in thickness:

Total change in mattress thickness calculation.

And finally, the change in thickness of each layer is calculated using Hooke's Law for linear springs, which we similarly extend with a decaying depth weight (with the same factor α = 0.0075):

Hooke's law for linear springs.

where Psleeper is the compressive pressure exerted by an average sleeper (2000 Pa).

Thus, predicting the total stiffness of each mattress comes down to the following sequential calculations:

Sequential calculations for firmness modeling.

The results for the initial batch of tested mattresses are presented in the following plots. The scatter plot on the left illustrates the relationship between measured and modeled normalized mattress stiffness, exhibiting a strong linear correlation. The trendline's slope, which is close to unity, and the coefficient of determination (R² = 0.7) indicate that the simplified springs-in-series model offers a reasonable first-order approximation of overall mattress stiffness based on the stiffness of its individual layers. However, the non-zero y-intercept indicates a systematic underprediction of approximately 25 Pa/mm. This underprediction likely stems from the real-world nonlinear compressive behavior of foams, as well as additional stiffness contributions from interlayer adhesives and outer covers. The scatter plot on the right shows the results after this bias is corrected for in the model.

Scatter plots showing the linear relationship between measured and modeled normalized mattress stiffness.
Scatter plots showing the linear relationship between measured and modeled normalized mattress stiffness. The left plot demonstrates that the model systematically underpredicts stiffness by approximately 25 Pa/mm, a bias that is corrected for in the right plot. The highlighted data point corresponds to the Purple Mattress, whose stiffness is accurately predicted despite its unconventional viscoelastic grid construction

The relatively strong agreement between the model and the measured normalized stiffness values is encouraging, given the diversity of mattress constructions represented in the dataset. These include all-polyfoam designs, mattresses incorporating latex or memory foams, hybrid constructions, and traditional innerspring models. Notably, the linear springs-in-series strain energy model also provides a satisfactory prediction for the Purple Mattress, despite its distinctive comfort layer composed of a proprietary viscoelastic grid (shown in the inset of the previous figure).

Our firmness model shows that to accurately predict how firm a mattress will feel, you need to account for a depth decay effect - deeper layers contribute less to the perceived firmness. In practical terms, this means that the top few inches of material play an outsized role in how a mattress feels when you lie down. So, if firmness is your concern, your attention should be on the upper layers. This matches advice frequently shared in the DIY mattress community (like the excellent guide posted to r/Mattress shown in the following screenshot): if your DIY mattress feels too firm, try swapping in a softer comfort or transition layer, or rearranging layers to bring softer materials closer to the surface. On the flip side, if your mattress feels too soft, using firmer support layers or removing excess foam can help. Our data gives quantitative support to these intuitive strategies, showing that how you layer materials—especially near the top—has a major impact on perceived firmness.

Screenshot of typical DIY mattress forum advice which suggests adding/removing/swapping upper layers to achieve a desired level of firmness.
Screenshot of typical DIY mattress forum advice which suggests adding/removing/swapping upper layers to achieve a desired level of firmness.

Modeling Bounciness With Depth Consideration

With a first principles-based model for mattress firmness in place, we turned our attention to bounciness (or resilience): another key factor in how a mattress feels to a sleeper. As with firmness, our custom mattress test bench enables both whole-product and individual-component measurements of bounciness, which we use to build our model directly from physical inputs.

The Input and Output of Bounciness Measurements

We measure the "output" bounciness of a full mattress by dropping a 12-lb medicine ball from a height of one meter onto the mattress surface and recording the maximum rebound height (in cm) using slow-motion videography. The following video shows an example for the Saatva Classic, including the rig we designed to ensure repeatable drops at the center of the mattress and to allow direct measurement of rebound height:

We measure the "input" bounciness of individual mattress layers by performing resilience tests on each constituent component. For spring layers, this is done in a similar manner to the full mattress unit. A six-lb medicine ball is dropped from one meter above the surface, and the maximum rebound height (in cm) is recorded using slow-motion videography. We opted for a lighter ball in these tests after finding that the 12-lb ball frequently caused some spring layers to bottom out. The following video shows an example recording from our review of the Saatva Classic:

For foam layers, bounciness (or resilience) is measured by dropping a 16 g steel ball from 500 mm above the foam sample. In the reviews, we present resilience as a percentage of the original drop height. The test rig includes an electromagnet for consistent, repeatable ball releases and a clear graduated tube for accurate rebound measurement via slow-motion video. The following video shows an example from our review of the Saatva Classic of this test in action:

A Depth-Weighted Layer Bounciness Model

For the purposes of modelling, we describe a mattress's bounciness through the rebound ratio: the ratio of the maximum rebound height to the initial drop height of the medicine ball. We modeled the rebound ratio of an entire mattress, Rtotal, as a weighted sum of the bounciness (or resilience) of its individual layers:

Total mattress resilience calculation.

where wᵢ and Rᵢ are the normalized model weight and rebound ratio of the ith layer, respectively. Since resilience measurements for the full mattress, spring layers, and foam layers were obtained using different drop heights and impactor masses, direct comparison requires calibration. To address this, we introduced separate scaling factors for foam and spring layers, which act as model-fitting parameters. These were determined through trial-and-error optimization to maximize the model's coefficient of determination (R2) against measured whole-mattress bounciness:

Resilience calculations for each layer, foam and spring.

The normalized model weights, wᵢ, incorporate two factors: (1) the relative thickness of each layer within the mattress stack, and (2) the layer's depth from the top surface, since deeper layers contribute less to overall bounciness due to energy losses and inertial damping from the layers above:

Weighting factor for each mattress layer.

tᵢ and ttotal represent the thickness of the ith layer and the total mattress thickness, respectively, while di denotes the depth from the surface to the top of the ith layer. The depth decay factor α serves as a third model-fitting parameter, set to 0.01 through trial-and-error optimization to maximize the model's coefficient of determination (R2) against measured whole-mattress bounciness.

The results of our mattress bounciness modeling are shown in the scatter plot below, where measured rebound ratios are plotted against the model-predicted values for each tested mattress. The trendline exhibits a slope near unity and a y-intercept close to zero, indicating that our simple depth- and thickness-weighted model effectively captures overall bounciness based on the properties of individual layers. With appropriate model-fitting parameters, the model achieves an R2 value of 0.78.

Scatter plot showing the linear relationship between our modelled and measured mattress bounciness values.
Scatter plot showing the linear relationship between our modelled and measured mattress bounciness values.

Note that the above scatter plot doesn't include the Purple Mattress, as its unique grid comfort layer doesn't allow for resilience measurements to be taken like with foam comfort layers.

Our bounciness modeling shows that, while depth-weighting improves prediction accuracy, the support layer ultimately plays the dominant role in shaping a mattress's overall rebound. This is because springs—especially pocketed coils—are dramatically more resilient than foams, and their contribution to bounciness persists even when placed deep within the mattress. As a result, sleepers who want a bouncy, responsive feel should focus primarily on the support layer. Conversely, those looking to temper this effect should seek out low-resilience foams, such as memory foam, in the transition or comfort layers to help absorb motion and dampen rebound.

Early Statistical Modeling To Predict Responsiveness

The models we developed for mattress firmness and bounciness relied on a straightforward relationship between whole-mattress outputs and corresponding input measurements taken from each individual layer - relationships that we explain using first principles. With a large enough dataset, however, we can begin to explore more complex relationships between layer attributes and overall mattress performance using statistical models and multiple linear regression.

At this early stage in building our database, developing such statistical models is challenging without risking overfitting. A common guideline is to have at least 10 data points per model parameter (predictor). That said, we can begin to perform statistical tests to determine which predictors may be most influential in determining how a mattress performs in specific aspects. We began with the simpler aspect of responsiveness, which is likely influenced by only a few key predictors.

The Output Responsiveness Measurements

Mattress responsiveness plays an important role in the overall sleep experience. While some sleepers enjoy the slow, enveloping feel of a low-response mattress, others may find it harder to shift positions and prefer a more responsive surface. We measure responsiveness by painting a pattern on the mattress surface and recording how long (in seconds) the pattern continues to move after a 12-lb medicine ball is removed. An example video from our review of the Casper Snow is shown below:

Multiple Linear Regression

In this section, we apply multiple linear regression to test three hypotheses regarding the extent to which specific mattress layer properties can explain variation in surface response time. The method assumes a model of the form:

Linear regression model.

where Y is the dependent variable (i.e., measured "output" response time), β₀ is the intercept, all other βᵢ are the slope coefficients for each independent variable, Xᵢ, and ε represents the model error.

The hypotheses test whether each chosen independent variable, Xᵢ, has a statistically significant relationship with the dependent variable. To keep the model simple, we hypothesized that the depth- and thickness-weighted average resilience and indentation pressure deflection (IPD) of the top 75 mm of mattress foam are significant predictors of surface response time. That is:

Average resilience predictor.
Average firmness predictor.

where Rᵢ is the rebound ratio (resilience) of the ith layer, IPDᵢ is its indentation pressure deflection, and dᵢ is the depth to the center of the ith layer (within the top 75 mm of the mattress). The depth decay factor, α, was set to 0.04. The thickness of the ith layer, tᵢ, also within the top 75 mm, is given by:

Layer thickness calculation.

Tabulating X₁, X₂, and Y for each mattress allowed us to use Excel's Regression Data Analysis tool to estimate model coefficients and assess statistical significance at a 95% confidence level. The results for the linear model and the individual predictors are given in the tables below:

MetricValue
R20.776
Adjusted R20.735
F-statistic19.04
F-statistic p-value0.00027
PredictorCoefficientp-value
1 (Intercept)β₀ = 0.740.41
X₁ (Depth-Weighted Average Resilience)β₁ = -9.990.0001
X₂ (Depth-Weighted Average IPD)β₂ = 0.00170.016

The linear model explains a substantial portion of the variance in mattress surface response time, with an R² of 0.78 and an adjusted R² of 0.74. The regression is statistically significant overall, as indicated by the F-statistic (F = 19.04, p < 0.001), meaning the model explains more variation than would be expected by chance, supporting our use of a linear model for the statistical hypothesis testing of mattress surface response time predictors.

Both depth- and thickness-weighted average resilience and IPD were statistically significant predictors (p = 0.0001 and p = 0.016, respectively). This supports our hypotheses that these material properties meaningfully influence mattress surface response time. The negative resilience coefficient denotes that higher resilience is associated with shorter response times. This makes intuitive sense as resilience quantifies how efficiently a material returns energy after deformation. Materials with higher resilience recoil more quickly when unloaded, resulting in a faster surface response. In contrast, higher IPD was associated with longer response times. The intercept term was not statistically significant (p = 0.41).

Conclusion And Outlook

Our new mattress test bench marks an advancement in understanding mattress performance by combining full teardowns with objective, layer-by-layer measurements. This approach enables us to move beyond surface-level observations and grants insight into the fundamental reasons behind a mattress's performance. Even at this early stage, initial first principles-based predictive models for firmness and bounciness have shown good correlation with measured values. Furthermore, early statistical modeling for responsiveness has successfully identified key material properties—resilience and IPD—as significant predictors, reinforcing the validity of our data-driven approach.

Looking ahead, we believe the expanding dataset from this test bench has tremendous potential. We foresee increasingly sophisticated predictive models across a wider set of performance metrics, including heat retention, motion isolation, and edge support. This will help us deliver even more detailed, actionable insights for our users and pave the way for personalized mattress recommendations. We're also excited by the potential to support DIY mattress builders through a deeper understanding of how components interact. Ultimately, our commitment to objective, component-level testing is about unlocking a more complete understanding of what makes a mattress deliver a great night's sleep.

Comments

  1. Article

It's What's Inside That Counts: Linking Mattresses' Internal Components To The Sleep Experience: Main Discussion

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Want to learn more? Check out our complete list of articles and tests on the R&D page.

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    Does this only occur for video content that explicitly includes Dolby Vision metadata?

    You can enable Dolby Vision output on a device like the UBP-X700, but still play standard HDR10 content. The player will output a DV signal and the TV shows the picture modes to match. I can’t see anything unusual with DV enabled or disabled for standard HDR10 content.

    edit: I also checked the LG Amaze Demo, single layer dvhe, and it appears to same through the TV Media Player and the UBP-X700. Perhaps this is an issue with a particular version of an app?

    Edited 6 years ago: Added LG Amaze Demo comments
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    Does this only occur for video content that explicitly includes Dolby Vision metadata? You can enable Dolby Vision output on a device like the UBP-X700, but still play standard HDR10 content. The player will output a DV signal and the TV shows the picture modes to match. I can’t see anything unusual with DV enabled or disabled for standard HDR10 content. edit: I also checked the LG Amaze Demo, single layer dvhe, and it appears to same through the TV Media Player and the UBP-X700. Perhaps this is an issue with a particular version of an app?

    Yes, this was tested with content that includes the Dolby Vision metadata. Visually, the difference isn’t that noticeable, but it is measurable.

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    Does this just affect Dolby Vision? Or does it affect HDR10 too

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    Does this just affect Dolby Vision? Or does it affect HDR10 too

    Just Dolby Vision.

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    Thanks for the information. I heard Sony is pushing a new update as of last week, but I don’t know the details. Will you post back here if it is fixed via an update?

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    Thanks for the information. I heard Sony is pushing a new update as of last week, but I don’t know the details. Will you post back here if it is fixed via an update?

    Yep! We don’t know when we will be able to retest this though, so it might take a little while.

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    Yep! We don’t know when we will be able to retest this though, so it might take a little while.

    Have you had a chance to retest this yet?

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    Does using smoothness setting in game mode increase input lag?

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    Have you had a chance to retest this yet?

    Thanks for checking in, unfortunately we haven’t retested this yet. We’ll follow up once we have an ETA and will let you know if we find any more info in the meantime.

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    I can confirm the issue still is present on my 940 that is up to date firmware.

    When I play with the settings, it seems to be that X-Tended dynamic range is not functional when you put an external Dolby Vision source in. You can turn it on but none of the settings take effect.

    If someone could get ahold of Sony so that they can fix this in the next firmware, that would be awesome. That way I won’t have to get rid of this for the 950.

    Let’s do this!

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    I can confirm the issue still is present on my 940 that is up to date firmware. When I play with the settings, it seems to be that X-Tended dynamic range is not functional when you put an external Dolby Vision source in. You can turn it on but none of the settings take effect. If someone could get ahold of Sony so that they can fix this in the next firmware, that would be awesome. That way I won’t have to get rid of this for the 950. Let’s do this!

    I still have this issue on my new A8G. I have contacted Sony support and they believe the issue is with my Apple TV (typical deflecting). I don’t know how to convince them this is a systemic problem across the board… I even linked them to RTINGS on the topics, but I’m assuming they won’t click due to internal security policies on clicking links on ‘untrusted’ sites. You’d think they have some internal QA to confirm this before dismissing it. Out of curiosity, I’d like to see if a Sony 4K Blu-ray player has the same issues. If they did do Dolby Vision tests over HDMI, I’m willing to bet it was with other Sony equipment only. Not sure what to do from here… it’s very disappointing to have a Dolby Vision compatible TV that… can’t quite fully do Dolby Vision.

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    I will text my Sony blu ray as well as the new Nvidia Shield Tv later today and post the results. My guess is that they also suffer from the issue

    Fun test…load up the opening sequence to Another Life on Netflix. It’s very dark black and inky. When you load it on the Apple TV with dolby vision enabled, its full of banding and shades of gray mess. When you go to the stock app on the tv itself, it’s perfectly black and inky. No banding at all. There’s a definite issue here.

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    Thanks for checking in, unfortunately we haven’t retested this yet. We’ll follow up once we have an ETA and will let you know if we find any more info in the meantime.

    I can confirm after testing the 700 UHD blu ray player as well as the new nvidia shield tv (which supports dolby vision) do the exact same thing as the Apple TV when set into hdmi 3 on the set. The x-tended dynamic range refuses to engage and thus, it is not nearly as bright as it is when you run something a DV video from the native Netflix app.

    Sony needs to fix this!!!

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    Thank you for testing this. I believe I will be passing on this tv. Plus, Costco has now listed the Vizio Quantum X for $1k in their Black Friday ad and the Hisense H9F is $900. I believe my choice will be between those two.

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    I gave up and ended up getting the Z9F. The G is like 8k and costs more than 12k dollars lol.

    I can confirm that after testing multiple dolby vision devices that the Z9F (75” at least) does NOT have this same problem. The screen is just as bright via external devices (including single layer profile devices like Apple TV and shield tv ) as it is on the apps built in.

    That said, I can’t seem to get plex or kodi to bitstream Atmos or DTS:X via eArc…but that’s a different story all together….

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    Any update on this? I wanted to buy a uhd player on black Friday but will likey save the money if the problem can’t be resolved.

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    Anyone?

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    My guess is that Sony is not going to address it. I would stay away from any of these units.

    I know the Z9F is not subjected to it however.

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    Too bad. I love this TV. DV looks awesome on Netflix and Amazon. Currently I’m using my Xbox which isn’t that great of a player and can’t do DV via disc.

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    Are u still gonna re-test or is this off the table now, Adam?

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    In the mean time is there any way to compensate? Do I simply have to switch to HDR10 on my external devices?

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    I mean if Sony won’t fix this(owning the 900f) for over a year now will my warranty work? Best Buy. I bought this set for Dolby vision with atmos. Clearly I can’t get that because arc doesn’t do atmos so I can’t get Dolby vision on external devices to function correctly. So who this be considered a defect? I sure think so as it’s a selling feature of the tv that is broken. So they should cover the warranty and swap the tv.

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    The device was Dolby Vision certified (I would assume).

    What about contacting Dolby and telling them one of their partners are selling a high end product that is broken?

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    In the second reply by Rtings, Adam says the difference isn’t that noticeable but is measureable. I’m not sure what problem jaretgale is having, but it doesn’t sound related to a barely noticeable difference in brightness. Almost sounds like a configuration issue with the Apple TV.

    Edited 5 years ago: update
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    Just bought the Panasonic 820 uhd player and to me it seems like dolby vision is a tad bit too bright on my set.

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    Apologies for taking so long to get back to you all about this.

    We re-tested with the latest update (Android 9.0) and there’s still a measurable difference, but again, it isn’t that noticeable.

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    Apologies for taking so long to get back to you all about this. We re-tested with the latest update (Android 9.0) and there’s still a measurable difference, but again, it isn’t that noticeable.

    But is it too bright or too dark?

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    But is it too bright or too dark?

    I think the more important question is; Which one is correct? It should follow the baked-in metadata.

    It’s probably just a slight EOTF difference. …I mean it is slight, right? We’re not talking greater than or less than 20-30 cd/m2?

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    I think the more important question is; Which one is correct? It should follow the baked-in metadata. It’s probably just a slight EOTF difference. …I mean it is slight, right? We’re not talking greater than or less than 20-30 cd/m2?

    Everything looks fine from my Panasonic ub820. Tho I’m not using the build in apps of said player. But dv movies look stunning.

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    Perhaps this is why Sony includes a Dolby Vision “Bright” mode? Do any other TV brands in include that mode?

    Edited 5 years ago: Spelling
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    I also have the Panasonic ub820 and found that with the adjustments available, I was able to get decent DV/HDR performance.

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    Hi, I’ve had the X9500G in the 55" for about a week now, just curious to know your thoughts about the local dimming. I see in your review it’s suggested to turn local dimming off, but I found that the black level suffered when doing this, I have it on medium which, to me, seems the best setting for dark scenes, however, it does not totally negate the blooming, especially when viewing end credits in movies. Do you think if I put some subtle bias lighting behind the screen that it might make the blooming in dark scenes less noticeable? I’d be interested in any thoughts on this…. Thanks

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    I havent noticed any noticeable difference between the internal apps and external apps running Dolby Vision on my X950G. If there is any difference it would be hardly noticeable. I also havent noticed too much blooming or DSE either.

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    X-tended dynamic range setting? High, Medium, Low or Off? Settings image cut off bottom below Auto Dimming

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    Can somebody test the input lag in game mode with letest Android 9 and a/v sync off? In Game mode? I

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    Alright so I bought this TV a few years ago and the HDR didn’t give me much problem using a PS4. But since they introduced the update that added the adjustment feature, the HDR has driven me insane since, strangely enough the PS4 also uses these settings for SDR games too when enabled. What drove me nuts are a few things, input lag, how to set the black level correctly, and how to set the bright level, which was invisible on the PS4 adjustment settings. The only way to get this emblem to become visible is to set the Local Dimming to low. Medium can increase detail but will increase input lag. Also another thing I noticed is that the PS4 Pro using HDR 10 on input 2 has a higher brightness setting than the standard PS4. For example in Battlefield 5 I used to set it to 1600 or 16%, on the pro its 1620. I really don’t know what to make of this. Turning off smooth gradation can decrease input lag, but I feel that gameplay is less smooth with it off and that it adds a large amount of depth to the image. As far as other settings go, you should have it set to game mode of course, all settings need to be default. When using HDR adjust, set the first slider (color brightness) until it goes invisible, then move it back one so you can see it.do the same for the second (white level brightness) with local dimming set to low. Now for the black level, turn off your light and look directly at the middle of the screen where the logo is hardest to see, and move it until you can barely see the logo. Don’t tilt your head either. SDR brightness should be 25, HDR should be 100. contrast 90, gamma 0, black level 50, black adjust off, contrast enhancer off, local dimming low, XDR high. Color 55, hue 0, color temp expert 1, live color off. Sharpeness 50, reality creation auto, smooth gradation high. Motion flow off of course. All video options set to auto. I’m only posting this because it might help others.

    Edited 4 years ago: Needed to correct a mistake
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    I’d like to bring up that many of us are experiencing extremely dark images when playing DV content: https://us.community.sony.com/s/question/0D50B00005PHdreSAD/dolby-vision-problems-xbr55x900f?language=en_US

    It is in fact so dark that some content is virtually unwatchable. Videos and photos included

    Edited 4 years ago: Edit to mention videos and photos available on the Sony Community thread
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    The reason for the low brightness is that the 950g is not a standard Dolby Vision TV. It is equipped with low-latency technology, a problem that Sony can’t solve, but they deliberately conceal it.

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    The reason for the low brightness is that the 950g is not a standard Dolby Vision TV. It is equipped with low-latency technology, a problem that Sony can’t solve, but they deliberately conceal it.

    Yes, but i wonder that rtings didn t know that..

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    I’ve been pretty frustrated by this issue for months now. The difference is definitely noticeable when using an external source (observed using both an Apple TV 4K and Amazon Fire TV 4K) and is enough to significantly diminish enjoyment of HDR content when using Dolby Vision.

    Note that while people have fixated on brightness, it’s not just brightness that is affected. Colors also come across as far more muted when coming from an external source. Comparing a movie like Toy Story 4 or Captain Marvel on the built-in Disney+ app vs. my Apple TV, it looks noticeably more washed out and dimmer on otherwise identical picture settings.

    After spending a lot of time tweaking settings, I was able to get Dolby Vision via my Apple TV looking VERY close to the native built-in apps by changing the following settings in Dolby Vision mode (otherwise using Rtings’ suggested settings):

    • Gamma: +2
    • Adv. Contrast Enhancer: High
    • Live Color: High

    It’s still not perfect, as I believe peak brightness still doesn’t go quite as high as the native apps, and obviously I’m still not getting the picture “as intended”. However, subjectively speaking and when viewed in a dark room setting, the differences are pretty minor now and I can enjoy Dolby Vision content from my Apple TV without feeling like I’m missing out too much.

    What’s interesting is that this news has actually been out for years, but didn’t seem to make its way into reviews around launch time, otherwise I definitely would have seen this problem before buying:

    https://www.avforums.com/news/sony-dolby-vision-update-for-bravia-tvs-is-apparently-half-baked.14501

    From that article, it’s clear that Dolby Vision Low Latency was created expressly for Sony so they could get away with claiming their TVs were Dolby Vision certified without upgrading their hardware to actually handle the processing correctly, and then hoped everyone else would implement support for it on their ends for external devices. Obviously, that did not actually happen, and now Sony has started including “full fat” Dolby Vision on newer TVs while leaving its prior customers in the mud.

    While it’s ultimately a hardware problem from the looks of it and can/will never be fixed, I still can’t offer Sony a pass. This was a shitty business decision made at the expense of their customers. Additionally, the fact is that Sony’s customer service has offered zero help in resolving the problem properly to anyone who contacts them. Instead of explaining clearly what’s going on and offering alternatives or refunds/replacements, they instead just give nonsense solutions like “reset the TV to defaults”. It’s clear from that pattern of behavior Sony seems to simply want the problem to go away and for people to just buy a new TV to fix it.

    I’m extremely disappointed by the lack of support from Sony, and I will not be purchasing ANY Sony products in the future as a result of these bad experiences. I also strongly urge everyone else here to do the same, as Sony has demonstrated it simply does not stand by its products or customers.

    Edited 4 years ago: Added more information.
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    Any update on this?

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    Any update on this?

    Unfortunately, we no longer have this TV, so there are no updates on our end other than what’s in the review. Sorry about that!

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    Hi Adam, I am experiencing the same with my Sony a80j Oled tv where DV is darker on Apple tv 4K than the native apps. All settings are same and HDMI has enhanced DV enabled in tv settings. I thought a80j support tv-DV and Apple tv 4K support both TV-led and player led so why am I having this difference in brightness? Is this the case for Lg tv’s too? For example Lg C1?