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Jabra Steel Bluetooth Headset  Headphones Review

Reviewed May 20, 2020 at 07:59am
Tested using methodology v1.4 
Jabra Steel Bluetooth Headset
5.4
Mixed Usage 
4.5
Neutral Sound 
5.2
Commute/Travel 
7.6
Sports/Fitness 
4.9
Office 
4.3
Wireless Gaming 
4.1
Wired Gaming 
5.6
Phone Calls 
 0

The Jabra Steel is a mono headset designed for taking phone calls in rough environments. It has a portable, stable design, but it's not the most comfortable headset, and its ear-hooks feel thin and easily breakable. While it has an excited, v-shaped sound profile, it's not meant for casual listening, especially as it seriously lacks low-bass. At the same time, this sound makes voices shrill and piercing on phone calls.

Our Verdict

5.4
Mixed Usage 

The Jabra Steel is poor for mixed use as this headset is designed for taking phone calls. While portable and stable, it can be fatiguing on the inner ear to wear, and it lacks any noise isolation, most likely by design, making it less than suitable for commuting or sports. It's not meant for listening to music, and its excited v-shaped sound profile isn't great for critical listening. Its sharp sound can also impact vocals. It's Bluetooth-only and isn't recommended for gaming as there's likely too much lag.

Pros
  • Boom microphone comes with two windscreens.
  • Microphone captures voices clearly.
Cons
  • Bright, piercing sound profile negatively affects voices.
  • Stiff ear-tips can be uncomfortable to wear.
  • Microphone struggles to separate voices in loud environments.
  • Poor companion app.
4.5
Neutral Sound 

The Jabra Steel isn't recommended for neutral sound listening. It's a mono Bluetooth headset designed for making phone calls and not listening to music.

Pros
None
Cons
None
5.2
Commute/Travel 

The Jabra Steel is disappointing for commuting. It doesn't block out almost any noise, and it can be fatiguing on the inner ear to wear. However, you can easily make calls on the go without worrying about your battery life as this headset goes into standby use when you're not on a call. It can also fit in most pockets when not in use.

Pros
None
Cons
None
7.6
Sports/Fitness 

The Jabra Steel is good for taking phone calls while running. It's portable and stable, although the ear-hooks could come away from your ears if you shake your head too hard. It's not the most comfortable, and its mono headset design barely blocks out any noise. However, this can be a good thing if you like to run outdoors and need to be more aware of your surroundings.

Pros
None
Cons
None
4.9
Office 

The Jabra Steel is disappointing for office use. It can be fatiguing on the inner ear during long calls and doesn't isolate almost any background noise. However, it doesn't leak too much sound, which is nice for those around you. This headset isn't for casual listening, but if you're making calls at the office, its battery can get you through your workday as it has a standby mode to help you conserve battery life.

Pros
None
Cons
None
4.3
Wireless Gaming 

The Jabra Steel isn't for wireless gaming. This headset is Bluetooth-only and isn't compatible with PS4 or Xbox One. While you can use it with any Bluetooth-enabled PC or mobile device, the latency will likely be too high for competitive gaming.

4.1
Wired Gaming 

The Jabra Steel is a Bluetooth-only headset that you can't use wired.

5.6
Phone Calls 

The Jabra Steel is disappointing for phone calls. While its boom microphone has a decent recording quality, it struggles to separate voices from background noise, especially in loud environments. Unfortunately, this headset also has a sound profile that makes voices sharp and piercing, which won't be nice to hear if you make many phone calls. On the upside, it doesn't reduce almost any background noise by design, so you can still hear your voice.

Pros
None
Cons
None
  • 5.4
    Mixed Usage
  • 4.5
    Neutral Sound
  • 5.2
    Commute/Travel
  • 7.6
    Sports/Fitness
  • 4.9
    Office
  • 4.3
    Wireless Gaming
  • 4.1
    Wired Gaming
  • 5.6
    Phone Calls
  • Changelog

    1.  Updated May 20, 2020: Review published.
    2.  Updated May 14, 2020: Early access published.
    3.  Updated May 13, 2020: Our testers have started testing this product.
    4.  Updated May 13, 2020: The product has arrived in our lab, and our testers will start evaluating it soon.

    Popular Headphones Comparisons

    Comparison picture

    The Jabra Steel is a mono headset designed for taking phone calls. While Jabra focuses on producing good microphones for taking calls, this headset and its boom microphone don't stand out compared to the brand's other headphones. It also has an excited, v-shaped sound profile that isn't very suited for voices.

    If you're looking for more, check out our recommendations for the best Bluetooth headsets for phone calls, or if you're looking for something more sports-related, the best earbuds for running and working out.

    Plantronics Voyager Legend Bluetooth Headset

    The Jabra Steel Bluetooth Headset is slightly better for phone calls than the Plantronics Voyager Legend Bluetooth Headset. The Jabra leaks much less audio, has a significantly better recording quality, and does a better job at separating your voice from background noises. On the other hand, the Plantronics is more comfortable, has better controls, looks and feels more premium, has a better-balanced sound profile for phone calls, lasts longer off a single charge, and has a much better app with a ton of customization options.

    Plantronics Voyager 5200 Bluetooth Headset

    The Plantronics Voyager 5200 Bluetooth headset is a better mono headset for phone calls than the Jabra Steel. The Plantronics is more comfortable, has better controls, and has a more even sound profile that suits speech better. However, the Jabra's boom mic has a better recording quality. 

    Mpow EM12 Wireless Earphone

    The Mpow EM12 Wireless Earphone is a better mono headset than the Jabra Steel Bluetooth Headset. The Mpow is more comfortable, has easier-to-use controls, looks and feels better-built, and has a better-balanced sound profile. On the other hand, the Steel's battery life is much longer, and the headset is certified IP54 for dust and water resistance. The boom mic on the Jabra Steel also does a better job of separating your voice from background noise, making it better-suited for noisy environments.

    Jabra Elite 75t Truly Wireless

    The Jabra Elite 75t Truly Wireless are better overall headphones than the Jabra Steel Bluetooth Headset. The Elite 75t are more versatile for everyday use. They're comfortable, have a better-balanced sound profile suitable for music or calls, and their companion app even lets you customize their sound. Still, if you want to make a lot of phone calls, the Steel has a better overall performing microphone.

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    Test Results

    perceptual testing image
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    RATINGS
    Category:
    All
    Design
    Style
    TypeMono Earbud
    EnclosureClosed-Back
    WirelessYes
    TransducerDynamic

    The Jabra Steel, despite its name, is a mono headset made of black plastic. Its boom microphone has ridges to give it some textural detail, while the yellow ear-tips add a splash of color. It also has a thin plastic ear-hook that you can add or take off for additional stability. If you want something with a more casual design for day-to-day use, check out the Mpow EM12 Wireless Earphone.

    6.0
    Comfort
    Weight0.02 lbs
    Clamping Force
    0 lbs

    The Jabra Steel isn't the most comfortable headset. While it's mostly plastic, the silicone ear-tips feel cheap and stiff, which can hurt the ear quite quickly. It does come with a couple of other ear-tips, but they don't have different sizes. If you want a mono headset that's quite a bit more comfortable, check out the Plantronics Voyager Legend Bluetooth Headset.

    5.6
    Controls
    OS Compatibility
    Not OS specific
    Ease Of UseDecent
    FeedbackGood
    Call/Music ControlYes
    Volume ControlNo
    Microphone ControlMute/Unmute
    Channel Mixing
    No
    Noise Cancelling ControlNo
    Talk-Through
    No
    Additional ControlsVoice Assistant

    This headset has disappointing controls. It has two push buttons as well as voice control. The top button handles everything call-related like answering, rejecting, redialing, and battery levels, while the side button activates voice assistant and mutes/unmutes the microphone. There are also voice prompts for most of the controls.

    9.8
    Portability
    L2.5"
    W0.3"
    H0.5"
    Volume0.4 in³
    Transmitter RequiredNo

    The Jabra Steel is very portable. Although the boom microphone is a little bulky, you should still fit this headset into most pockets.

    0.0
    Case
    TypeNo case
    LN/A
    WN/A
    HN/A
    VolumeN/A

    This headset doesn't have a carrying case.

    6.5
    Build Quality

    Jabra Steel has a satisfactory build quality. It's mostly plastic, except the ear-tips, which are silicone. The ear-hooks are thin, though, and they feel like they can easily break or snap. Jabra advertises this headset as resistant to dust, dirt, grime, and water and is certified IP54 for dust and direct water resistance. The TaoTronics TT-BH041 Bluetooth Headset is a more premium-feeling alternative, though be aware that it's far bulkier due to its on-ear headband design.

    7.5
    Stability

    This headset feels stable in the ear. It comes with two stability fins, one for each ear, which is nice if you're constantly walking about during your phone calls. lt comes with ear-hooks, but they're very thin and can easily come off the ear with a shake. If you're looking for a more stable mono headset, check out the Jabra Talk 45 Bluetooth Headset.

    Headshots 1
    Headshots 2
    Top
    In The Box

    • Jabra Steel headset
    • 1x regular sleeve
    • 2x sleeves with stability fins
    • 2x ear-hooks
    • 2x microphone windscreens
    • Micro-USB charging cable
    • Manual

    Sound
    Sound Profile
    See details on graph tool
    Bass Amount
    -13.02 dB
    Treble Amount
    -3.2 dB

    The Jabra Steel has an excited v-shaped sound profile. If you're talking on the phone, voices sound sharp and shrill, while if you're listening to your favorite tunes, the overemphasized high-bass and low-mid create a cluttered, muddy sound. For a Bluetooth headset with a more balanced sound, check out the Plantronics Voyager 3200 Bluetooth Headset.

    7.9
    Frequency Response Consistency
    See details on graph tool
    Avg. Std. Deviation
    0.42 dB

    The frequency response consistency is very good. If you achieve a proper fit with the included tips, you should experience similar bass and treble response every time you use it.

    Raw Frequency Response
    See details on graph tool
    1.8
    Bass Accuracy
    See details on graph tool
    Std. Err.
    11.1 dB
    Low-Frequency Extension
    89.8 Hz
    Low-Bass
    -20.17 dB
    Mid-Bass
    -3.73 dB
    High-Bass
    8.95 dB

    The Jabra Steel has bad bass accuracy. The low-bass is almost completely underemphasized, resulting in a lack of thump and rumble, while the underemphasized mid-bass also lacks body and punch. The high-bass, in comparison, is overemphasized and makes mixes muddy and boomy. While this sound isn't suited for music, most people won't notice the bass if you're listening to someone talk on the other line.

    5.2
    Mid Accuracy
    See details on graph tool
    Std. Err.
    6.37 dB
    Low-Mid
    10.23 dB
    Mid-Mid
    1.63 dB
    High-Mid
    1.5 dB

    The Jabra Steel's mid accuracy is disappointing. There's a lot of overemphasis in the low-mids, which clutters the mix. There's also just a touch of overemphasis in the mid-mids that makes harmonics here sound boxy. However, the high-mid is where you find most vocal frequencies, and it's also a touch more overemphasized, resulting in slightly honky or harsh speech.

    4.6
    Treble Accuracy
    See details on graph tool
    Std. Err.
    7.2 dB
    Low-Treble
    7.43 dB
    Mid-Treble
    4.78 dB
    High-Treble
    -12.54 dB

    The treble accuracy is poor. The low-treble, where vocals lay, is overemphasized and makes speech sound harsh and painful. The mid-treble is also overemphasized and makes sibilants like S and T sounds sharp and piercing.

    4.5
    Peaks/Dips
    See details on graph tool
    Peaks
    4.32 dB
    Dips
    2.3 dB

    The peaks and dips performance of this headset is poor. There's a huge peak between the high-bass and low-mid, suggesting a very muddy sound that can further push vocals to the back of the mix. The sharp peak between the low and mid-treble also further sharpens voices, which can be painful for the listener.

    0.0
    Imaging
    Weighted Group Delay
    N/A
    Weighted Amplitude Mismatch
    N/A
    Weighted Frequency Mismatch
    N/A
    Weighted Phase Mismatch
    N/A

    The Jabra Steel is a mono headset and has no stereo imaging.

    2.4
    Passive Soundstage
    PRTF Accuracy (Std. Dev.)
    N/A
    PRTF Size (Avg.)
    N/A
    PRTF Distance
    N/A
    Openness
    9.8
    Acoustic Space Excitation
    1.6

    Like with most in-ears, the passive soundstage of this headset is poor. It's because properly activating the resonances of the pinna (the outer ear) is one of the important factors in creating an out-of-head and speaker-like soundstage. Since in-ears and earbuds completely bypass the pinna, their soundstage tends to be perceived as small and located inside the listener's head. That said, it feels more open because its earbud tip doesn't create a 'plunger'-like seal.

    0.0
    Virtual Soundstage
    Head Modeling
    No
    Speaker Modeling
    No
    Room Ambience
    No
    Head Tracking
    No
    Virtual Surround
    No

    This headset doesn't have any virtual soundstage features.

    5.7
    Weighted Harmonic Distortion
    See details on graph tool
    WHD @ 90
    1.220
    WHD @ 100
    0.779

    The weighted harmonic distortion of the Jabra Steel is disappointing. There's distortion present across the range which can affect phone calls. However, it likely won't be noticeable for most people.

    Note: We were unable to reach 100dB volume while testing this headset. Therefore, the '100 dB' score was tested with the headset at max volume, and the '90 dB' score was set 10dB lower.

    Test Settings
    Firmware
    1.20.0
    Power
    On
    Connection
    Bluetooth 4.1
    Codec
    SBC, 16-bit, 48kHz
    EQ
    No EQ
    ANC
    No ANC
    Tip/Pad
    Default
    Microphone
    Boom

    These are the settings used to test this headset. Our results are only valid when listening using these settings.

    Isolation
    0.5
    Noise Isolation
    See details on graph tool
    Isolation Audio
    Overall Attenuation
    -0.37 dB
    Noise CancellingNo
    Bass
    0.07 dB
    Mid
    0.47 dB
    Treble
    -1.57 dB

    The Jabra Steel doesn't isolate almost any noise, and this is likely by design so that you can hear your own voice as you speak. At the same time, the earbud also doesn't go that deeply into the ear canal and doesn't create a plunger-like seal that can block sound.

    8.6
    Leakage
    See details on graph tool
    Leakage Audio
    Overall Leakage @ 1ft
    29.88 dB

    The leakage performance of this headset is excellent. There's very low leakage overall except for a bit of leakage in the treble range. If you're taking calls in an office setting, your audio shouldn't be noticeable to others around you unless you have your audio at a high volume.

    Microphone
    Microphone Style
    Integrated
    No
    In-Line
    No
    Boom
    Yes
    Detachable Boom
    No
    MicYes

    This headset has a boom mic with an attachable windscreen.

    7.1
    Recording Quality
    See details on graph tool
    Recorded Speech
    LFE
    334.17 Hz
    FR Std. Dev.
    3.52 dB
    HFE
    7,346.09 Hz
    Weighted THD
    0.938
    Gain
    8.58 dB

    The boom microphone has a decent recording quality. Voices sound clear and natural but are a bit thin. You should have no problem being understood by whoever is on the other end.

    6.5
    Noise Handling
    See details on graph tool
    Speech + Pink Noise
    Speech + Subway Noise
    SpNR
    17.03 dB

    The microphone's noise handling performance is only alright. Although the boom microphone sits close to your mouth, it has trouble separating your voice from background noise, especially in loud settings like a train station. If you want a Bluetooth headset with much better noise handling, check out the Plantronics Voyager 5200 Bluetooth Headset.

    Active Features
    5.8
    Battery
    Battery Type
    Rechargable
    Continuous Battery Life
    6.3 hrs
    Additional Charges
    0.0
    Total Battery Life
    6.3 hrs
    Charge Time
    1.6 hrs
    Power-Saving Feature
    Standby mode
    Audio While Charging
    No
    Passive Playback
    No
    Charging Portmicro-USB

    The Jabra Steel has a disappointing battery performance. While its 6.3-hour battery life seems mediocre, it should be more than enough for your workday. Unlike listening to music, you'll likely take breaks between phone calls, and when you do, this headset goes into standby mode when not in use, helping save battery life.

    4.5
    App Support
    App NameJabra Assist
    iOSYes
    AndroidYes
    macOSNo
    WindowsNo
    Equalizer
    No
    ANC Control
    No
    Mic ControlNo
    Room Effects
    No
    Playback Control
    No
    Button MappingNo
    Surround Support
    No

    This headset has a poor companion app. The Jabra Assist app allows you to change the settings for readout notifications, like when you get a text message, but that's about it; it doesn't even display your battery level.

    Connectivity
    8.6
    Bluetooth
    Bluetooth Version
    4.1
    Multi-Device Pairing
    2 Devices
    NFC Pairing
    Yes
    Line Of Sight Range
    170 ft
    PC Latency (SBC)
    196 ms
    PC Latency (aptX)
    N/A
    PC Latency (aptX HD)
    N/A
    PC Latency (aptX-LL)
    N/A
    iOS Latency
    230 ms
    Android Latency
    199 ms

    This headset has excellent Bluetooth connectivity. You can pair this headset with up to two different devices or connect it to an NFC-enabled device. It has high latency on PC, iOS, and Android while streaming YouTube videos. However, other apps seem to compensate for this differently, so your mileage may vary.

    0.0
    Non-Bluetooth Wireless
    Non-BT Line Of Sight Range
    N/A
    Non-BT Latency
    N/A

    The Jabra Steel is a Bluetooth-only headset.

    0.0
    Wired
    Analog Audio
    No
    USB Audio
    No
    DetachableNo
    LengthN/A
    ConnectionNo Wired Option
    Analog/USB Audio Latency
    N/A

    The Jabra Steel is a Bluetooth-only headset that you can't use wired. It comes with a micro-USB cable for charging.

    PC / PS4 Compatibility
    PC/PS4 Analog
    No
    PC/PS4 Wired USB
    No
    PC/PS4 Non-BT Wireless
    No

    The Jabra Steel is a Bluetooth-only headset and isn't compatible with PS4. It should work with any Bluetooth-enabled PC, however.

    Xbox One Compatibility
    Xbox One Analog
    No
    Xbox One Wired USB
    No
    Xbox One Non-BT Wireless
    No

    The Jabra Steel is Bluetooth-only and isn't compatible with Xbox One.

    0.0
    Base/Dock
    Type
    No Base/Dock
    USB Input
    No
    Line In
    No
    Line Out
    No
    Optical Input
    No
    RCA Input
    No
    Dock Charging
    No
    Power Supply
    No Base/Dock

    The Jabra Steel doesn't come with a base or dock.

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